We want our customers to enjoy a support service as excellent as our products.
For this reason, we have partnered with the FSA Group, benefitting from their global footprint and after-sales support in over 75 countries.
For all FSA and Vision branded components, both electric and not, on your NOKO ebike, like the engine, battery, wheels, etc. the after sales service will be offered directly by FSA through its global assistance network. To find the closest FSA distributor click here

See a list of which components are subject to the FSA warranty by clicking here

For questions or issues with any non-FSA/Vision products, or with the frame and fork of your NOKO, please contact us directly at [email protected]


See our how-to-video guides here


See our manuals here

Registration confirmation will be emailed to you.

By registering to the NOKO website, I agree to the storage and handling of my data in accordance with the Privacy Policy of NOKO.